PRETORIA: A new mobile phone app allows users to tip staff at Engen petrol stations electronically in South Africa.

The Engen 1app - developed by Telkom Financial Services and Engen - features a new “Tip an Attendant” function that allows users to tip Engen staff for their service without handling any money.

Staff employed by these outlets will be assigned a lanyard with a QR code and number, with which they will be required to register for a Telkom Pay Wallet using the universally accessible chat platform, WhatsApp. They will then need to link their profile to their QR codes.

Once this is done, they can start receiving tips to their Telkom Pay wallets from customers paying them from the Engen 1app – which they can also use to shop and pay for their fuel.

“Customer service and constant innovation are key drivers for Engen, which is why we are extremely excited to bring our customers ‘Tip an Attendant’ as a way to acknowledge our petrol attendants and Quickshop cashiers’ commitment to service excellence,” said Seelan Naidoo, Engen’s GM: Retail.

Darul Ihsan Media Desk